The following local contraindications will not always prevent treatment but your therapist will avoid the contraindicated area or modify treatment:

  • Heart condition/Pacemaker/Claustrophobia

  • Hyper Pigmentation/Telangiectasia (Broken Capillaries)

  • Inflamed or erupted skin

  • Moles (raised, irregular or hairy)

  • Keloid Scarring

  • Open lessions/Cuts

  • Abrasions or swellings

  • Rosacea

  • Low blood pressure

Please seek medical advice prior to booking one of our Signature Facials if you have any of the following. Medical permission in writing may need to be obtained:

  • Botox/Fillers - written consent from your botox/fillers specialist prior to treatment

  • Diabetes - doctor's note if not controlled (diet or insulin)

  • Hepatitis/HIV - Doctor's note to state suitable for treatment

  • High blood pressure - Doctor's note if not controlled by medication

  • Prescribed Acne medication

  • Skin Cancer/Cancer/Multiple Sclerosis - Doctor's note required

Please do not book for one of our Signature Facials or reschedule if you currently have any of the following:

  • Recent Hair Removal (waxing, threading, electrolosis or epilation)/ Bleaching / Exfoliation - you must leave 48 hours prior to or post treatment

  • Pregnancy/Breastfeeding/IPL

  • Recent facial surgery or scarring

  • Recent laser treatment, chemical peel or microdermabrasion - skin cannot be treated for 7 days before or after

  • Traumatised, sunburnt, bruised or broken skin

  • Warts/Herpes Simplex (coldsore)/Shingles/Skin or eye infection

  • Infectious skin diseases (Impetigo, Scabies, Chicken Pox or Mumps)


  • Wear clothing that is comfortable

  • Avoid exfoliating your skin for a few days prior to your treatment

  • Do not wax area prior to treatment

  • Beard - please shave the day/evening before your facial treatment. If you do shave on the day of your facial, be sure to do so at least six to eight hours before your appointment

  • No your at home skincare - we may ask you about it