Dear Clients,

Our priority has always been to bring an unparalleled safe experience for our guests with the highest standards of hygiene and sanitation, and our resolve is stronger now than ever before. Our team has been busy working together, considering every step of the treatment process to ensure we meet your needs in a focused and safe manner according to government guidelines. 

Here are some tangible ways we have increased our efforts to guarantee guests and employee safety: 

• We will no longer shake hands or hug, but we will welcome you with a smile
• Please do not arrive early, but of course not too late. Preferable just before the appointment starts (or wait in your car until your appointment time)
• All windows will be kept open for ventilation. Please bring a small blanket or cardigan etc. if you tend to feel the cold
• Please come alone to your appointment where possible

• Your therapist will wear a mask during your treatment as an enhanced safety measure along with a visor
• Please follow government guidelines on the use of face coverings for yourself
• Following government guidelines, your therapist will also be wearing gloves for treatments that involve skin to skin contact (except massage)
• Please use contactless payment if possible

To keep our guests and employees safe, we ask all guests to:

• Refrain from visiting the salon if you or a household member have a fever, COVID-19 symptoms or a communicable illness. Please contact us in advance prior to your appointment regarding to that matter
• Refrain from visiting the salon if you are under an isolation or quarantine order / directive 
• Respect the salon’s sanitation and hygiene standards and processes posted within the salon and shared by employees 
• Wash hands prior to beginning each treatment / service 
• Share special sanitation or hygiene requests prior to arriving at the salon

Please note:  

• We have the right to refuse providing treatment to clients showing Covid-19 symptoms or a communicable illness
• If you feel unwell ahead of your appointment, please contact us to reschedule your booking 24hours in advance
• All clients will be asked to fill in a short consultation form with Covid-19 questions included prior to appointment and this will be sent via email. Please ensure we have your up to date email address when booking or let us know if you do not have access to email.
• A maximum of 2 clients may be in the reception area at any one time, with a distance of 1 -2 meters
• Please try to touch as few doors handles, table surfaces and chairs as possible with your hands
• Magazines have been removed from the salon, but of course, you can bring your own for yourself
• We encourage clients to book appointments online as much as possible here (online booking will be reopened shortly. In the meantime please email or call on 01273 958181
• Our phone line is open but we will not have any reception cover at this time. Please leave a message and someone will get back to you in between appointments. 


For insurance compliance it is always important to patch test in line with manufacturer guidelines and whenever there have been any changes to a clients medical history:

-Having a COVID-19 Vaccine is classed as a medical change

-If you've had COVID-19 this is classed as a medical change

-The use of home tints coould contribute to increased sensitivity to PPD

Please note: After someone has had a vaccine the NHS have advised that they could have side effects for around a week. To ensure that any side effects aren't confused with a patch test reaction, please allow 2 weeks after a vaccination to book a patch test.


Laser - before first treatment, per area or if you have had a change in medical history.

Lash Lift & Tint treatments -  48 hours prior to first treatment and if longer than 6 months since last treatment or change in medical history.

Glycolic - only required if you have very sensitive skin

Eyelash Extensions - only required if you have very sensitive eyes.

Spray Tanning - 48 hours prior to first treatment and if longer than 6 months since last treatment or change in medical history.